Remote Monitoring & Helpdesk Support
SkyBridge provides both 24/7/365 application remote monitoring, in addition to on-call helpdesk support should issues arise. When issues occur, in almost all cases, we are able to identify, diagnose, and correct an issue before users even become aware of it.
With teams staffed across our U.S. and offshore development centers in India (Hyderabad), SkyBridge can serve as an extension of a client’s support team, or provide turn-key, 24×7 services. Our staffing model includes a ‘Shadow Team’ approach, supplementing your core team as necessary.